Terms of service

Welcome to Natasha Guitars UK. By using our website or placing an order with us, you agree to the following Terms of Service.

1. About Us

Natasha Guitars UK is a UK retailer specializing in Natasha guitars and accessories.

Website: www.natashaguitarsuk.com

2. Orders

All orders are subject to availability and acceptance.

After placing an order, you will receive an email confirming that we have received it. This does not mean your order has been accepted. A contract is formed only when your order has been dispatched.

We reserve the right to refuse or cancel any order if there is an obvious pricing error, stock issue, or suspected fraudulent activity.

3. Prices

All prices are shown in Pounds Sterling (£).

We make every effort to ensure pricing is accurate but reserve the right to correct genuine pricing errors.

4. Payment

Payment must be received in full before your order is dispatched.

We accept the payment methods displayed during checkout.

5. Delivery

Delivery times shown are estimates and may occasionally be affected by circumstances beyond our control.

Please ensure your delivery address is correct before completing your purchase.

6. Returns and Refunds

Returns are handled in accordance with our Refund Policy.

Customers have rights under UK consumer law, and nothing in these Terms affects those statutory rights.

7. Product Information

We aim to ensure all product descriptions, photographs and specifications are accurate.

Colours may vary slightly depending on your screen or device.

Specifications may occasionally change without notice where manufacturers update their products.

8. Warranty

Products supplied by Natasha Guitars UK are covered by any applicable manufacturer's warranty.

Warranty claims do not cover normal wear and tear, accidental damage, misuse, unauthorized modifications or improper storage.

9. Intellectual Property

All content on this website, including text, images, logos and graphics, remains the property of Natasha Guitars UK or its licensors and may not be copied or reproduced without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Natasha Guitars UK shall not be liable for any indirect or consequential losses arising from the use of this website or the purchase of our products.

Nothing in these Terms excludes liability where it cannot legally be excluded under UK law.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page.

13. Contact Us

If you have any questions about these Terms of Service, please contact us using the details provided on our Contact page.